Accessibility Statement

1. Our Commitment to Accessibility

Learning-To-Learn CIC is committed to ensuring that our website is accessible to as many people as possible, regardless of disability, impairment or technology used.

We aim to make our digital content inclusive, clear and easy to use for everyone, in line with the principles of the Equality Act 2010 and recognised web-accessibility standards.

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2. Measures We Take to Support Accessibility

We strive to ensure that our website:

• is clear, readable and logically structured
• can be navigated using a keyboard
• works with screen readers and assistive technologies
• uses plain language wherever possible
• avoids unnecessary flashing or distracting content
• is responsive across devices (desktop, tablet and mobile)

We design content to support users with visual, auditory, cognitive and motor impairments.

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3. Accessibility Standards

We aim to conform, as far as reasonably practicable, to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

While we continue to improve accessibility, we recognise that some parts of the website may not yet fully meet all accessibility requirements.

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4. Known Limitations

Some areas of the website may include:

• third-party embedded content (such as videos or forms) which we do not fully control
• documents or materials provided in formats that may not yet be fully accessible

Where possible, we will provide alternative formats or reasonable adjustments on request.

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5. Alternative Access and Support

If you experience difficulty accessing any part of our website or content, we are happy to help.

We can provide information in alternative formats where reasonable, including:
• accessible documents
• plain-text versions
• verbal explanations
• email-based support

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6. Feedback and Contact Information

We welcome feedback on the accessibility of our website.

If you encounter any accessibility barriers, or require support to access our services, please contact us:

Email: [insert official email address]
Organisation: Learning-To-Learn CIC

We aim to respond to accessibility enquiries within a reasonable timeframe.

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7. Continuous Improvement

Accessibility is an ongoing process. We regularly review our website content and structure to improve usability and inclusion, particularly as our services expand.

We are committed to making reasonable adjustments to ensure fair access to learning, information and participation.

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8. Enforcement Procedure

If you are not satisfied with our response to an accessibility concern, you may seek advice from the Equality Advisory and Support Service (EASS), which provides guidance on equality and human-rights matters in England.

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Good Practice Note

Learning-To-Learn CIC is a Community Interest Company and, while not a public authority, we adopt accessibility best practice in line with public-sector expectations.